Updated on January 31, 2018
To help us improve our products, our software may collect and report log files, crash reports, and other anonymous statistical information.
- We use Google Analytics and Flurry Analytics to collect anonymous statistical information on application usage.
We use your IP address to help diagnose problems with our server, and to administer our websites, in other words for normal web statistics. IP addresses are not linked to personally identifiable information.
You can disable cookies in your browser's settings, but please be aware that many of our services may not function properly if your browser blocks all cookies.
Strictly necessary cookies are required for the correct operation of the website.
- Enabling automatic logins.
- Making purchases from our Store.
Functionality cookies are used to recognize you so that we can show you relevant content.
- Remember your account preferences and site settings.
- Personalize the website and deliver content specific to your interests.
Analytical cookies and services are set by our website and can only be read by our web servers. We use these cookies to:
- Report anonymous statistical information on website usage.
Third party cookies are set by other companies. We do not control the use of these cookies and you should check the relevant third party website for more information. Typically, these cookies are used to:
- Track the use of embedded content from other sites such as Google Maps and YouTube.
- Track the use of buttons to share content, such as with Facebook and Twitter.
- Track the use of our support channel, which uses services from GetSatisfaction.
Through the online store UL collects information such as; email, name, company name, VAT number, street address, city, state, province, zip / postal code, country and phone number. The information is used only to validate and fulfill the purchase, and is not handed over to third parties for their promotional use.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for promotional purposes.
The user's personal information may be shared with affiliates but only to validate and fulfill the purchase and shipping. Affiliates do not retain, share, store or use personally identifiable information for promotional purposes.
We have some forms on our site for gathering / receiving information and feedback from our users. Through the forms we collect, but do not store, information such as name, email and in some cases phone numbers and / or street addresses. The information is used to be able to contact the user, and is not handed over to third parties for their promotional use.
Personally Identifiable Information
Any personally identifiable information collected without limitation throughout the website, public forum areas of the web site, may be used for UL marketing and online services. No personally identifiable information is sold, or handed over to third parties in a form that enables identification of any single user of the web site.
We may share aggregated, non-personally identifiable information publicly and with our partners. – like publishers, advertisers or connected sites. For example, we may share information to show trends about the general use of our services.
When you benchmark your computer you send your results to us, and you give us your permission to gather your computer's system information.
By benchmarking your computer and sending your benchmark results to us, you also give us permission to process your personal data and send your computer system information to our Performance Database. It is from here that you are able to compare your results with those of other users from around the world. To be able to use the Performance Database you need to register. The registration requires your email, and a password. The email is optionally shown with the user's results to the public, and optionally used for emails from UL about UL's product updates, special offers as well as other company products, services, and special offers.
UL might give access to the above-described data to third parties, by creating services that make it possible to ask specific questions of our Database (about things like PC configurations with a specific graphic cards, etc.) and producing reports summarizing the data regarding these different kinds of computer configurations. In ABSOLUTELY NO instance do we ever attach personal user information to these services.
Our websites contain links to other sites. UL is not responsible for the privacy practices or the content of other websites. We encourage you to read the privacy statements of these linked websites, because their privacy practices may differ from ours.
We may run contests, prize draws and product give-aways on our websites. The methods for entering contests will be shown on our websites and may include asking for contact information such as email address. We may use the contact information from the entry form to send the user information about our company and its products, or to contact them when it becomes necessary (notices, updates, patches, etc.). Users may opt-out of receiving future mailings (see the choice/opt-out section below).
If you're selected as a winner, you will be notified by email at the address you provided. Depending on the prize, you may be asked to provide a mailing address so that your prize can be delivered.
We have security measures in place to protect against unauthorized alteration, disclosure or destruction of the information we hold. When you enter sensitive information on our site, we encrypt that information using secure socket layer (SSL) technology. We restrict access to personal information to a small number of UL employees.
We are committed to safeguarding the security of user information that is retained on our servers. Nevertheless, determined individuals may uncover such information and disclose it. For this reason, we cannot guarantee against unauthorized access to the information we hold about you.
If you want to change or remove your data, or opt-out of promotional mailings from us you can:
- change your 3DMark.com Online Services Account Settings to edit or remove your information or to opt out of our newsletter mailing list.
- email UL.BenchmarkPrivacy@ul.com with your request.
- reply to any unwanted communication you receive.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
When required by law, we may need to disclose personal information if we have a good-faith belief that it is necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect the rights, property or safety of UL, our employees, users or the public.
When there are significant changes to this policy, we will give notice on the UL Benchmarks homepage. If the changes affect the way we use personally identifiable information, we will notify affected users by email and give them the choice of opting-out of the new policy.